Course Overview
The Veritas NetBackup 8.2- Maintenance & Troubleshooting course delivers IT professionals with teachings on troubleshooting Veritas NetBackup software. This course includes general error detection tools & troubleshooting techniques. It allows students to learn how to resolve problems related to the NetBackup database, devices, media, disk, cloud, OST, deduplication, and virtualization. In addition, students will study the roles of key NetBackup processes and understand how to enable, view, and handle the associated logs.
Prerequisites
Students should be familiar with general network and storage concepts and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operation. These prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience.
Audience Profile
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.
Learning Objectives
After accomplishing of this course, you will be able to-
- Identify the NetBackup interfaces and tools commonly used to gather information about problems.
- Manage debug log settings, including log retention and rollover.
- Prepare and gather debug logs for sending to Veritas Support.
- Troubleshoot ECA and CRL issues.
- Describe the methodology to troubleshoot common installation issues.
- Explain the new VxUpdate error codes and their corresponding resolution.
- Describe the use and features of the Logging Assistant.
- State and resolve common NetBackup Web UI access issues.
- Explain Agentless VM recovery for VMware backups.
- Troubleshoot common issues.
- Describe the methodology to troubleshoot the NetBackup Cloud storage configuration issues.
- Describe the methodology to troubleshoot the OST plugin backup logging.
- Use tools to maintain and troubleshoot NetBackup deduplication.
- Troubleshoot common VMware and Hyper-V backup and recovery issues.
- Describe how NBU integrates with RHV.
- Maintain configuration and troubleshoot Storage Lifecycle Policies and Auto Image Replication.
- Extract relevant data from legacy logs, and use the vxlogview command to format data from raw unified logs.
- Recognize standard debug logs messages and search terms related to various failed backup jobs.
- Work with commands to run, maintain, and troubleshoot the databases.
Content Outline
Lessons
- Troubleshooting situations and methodology
- Gathering symptoms and information
- Additional troubleshooting resources
Labs-
- Exercise A- Introduction to the lab environment
- Exercise B- Navigating in the NetBackup (8.2) Administration Console
- Exercise C- Viewing the NetBackup configuration
- Exercise D- Testing backup and restore operations
- Exercise E- Viewing familiar NetBackup problem information sources and collection tools
Lessons
- Core process functions
- Backup process flow
- Tape restores process flow
- Disk restore process flow
- Viewing process flow information
Labs-
- Exercise A- Tracing backup process flow – to tape-based storage
- Exercise B- Tracing backup process flow - to disk-based storage
- Exercise C- Tracing restore process flow
- Exercise D- Tracing process flow for a failed job
Lessons
- Preparing to gather debug logs
- Enabling debug logs
- Performing log management
- Capturing debug logs
Labs-
- Exercise A- Enabling debug logs
- Exercise B- Setting the logging levels
- Exercise C- Enabling legacy logging
- Exercise D- Running manual backups
- Exercise E- Collecting logs and copying them to the file share
Lessons
- NetBackup Secure Communications
- Support for External Certificates
- Working with Certificate Revocation Lists
Lessons
- NetBackup 8.2 Installation Updates and
- Troubleshooting
- Working with and Troubleshooting VxUpdate
- Working with the Logging Assistant
Labs-
- Exercise A- Troubleshooting Master server upgrade issue
- Exercise B- Working with VxUpdate
Lessons
- NetBackup Web user interface- Synopsis
- NetBackup Web user interface and RBAC
- Troubleshooting NetBackup Web user interface
- Agentless Recovery for VMware backups
Labs-
- Exercise A- Accessing the NetBackup web interface - problem scenario 1
- Exercise B- Accessing the NetBackup web interface - problem scenario 2
- Exercise C- Creating a custom role
- Exercise D- Editing user access rules
- Exercise E- Creating an object group
- Exercise F- Limiting role permissions to specific objects
Lessons
- Using the cloud with NetBackup
- Troubleshooting OpenStorage Technology (OST) logging
Lessons
- Understanding NetBackup deduplication and deduplication process flow
- Maintaining and troubleshooting NetBackup deduplication
- Recovering from MSDP server failure
- Multi-Domain and VLAN support for MSDP
- Certificate configuration
Labs-
- Exercise A- Monitoring and troubleshooting MSDP
- Exercise B- Verifying an MSDP Backup Image
- Exercise C- Discovering and fixing orphan MSDP data
Lessons
- Troubleshooting VMware backups
- Troubleshooting Hyper-V backups
- NetBackup support for RedHat KVM
- Troubleshooting Storage Lifecycle Policies
- Understanding Storage Lifecycle Policies
- Troubleshooting Storage Lifecycle Policies
- Troubleshooting data classification
- Understanding Auto Image Replication
- Troubleshooting Auto Image Replication
Labs-
- Exercise A- Storage Lifecycle Policies - problem
- scenario 1
- Exercise B- Storage Lifecycle Policies - problem
- scenario 2
Lessons
- Preparing for debug log analysis
- Viewing debug logs
- Analyzing debug logs for a successful backup job
- Analyzing debug logs for a failed backup job
Labs-
- Exercise A- Locating backup information in the Activity Monitor
- Exercise B- Locating collected log files
- Exercise C- Viewing and analyzing logs
Lessons
- The NetBackup catalog
- The NetBackup relational databases (NBDB)
- Catalog backup and recovery
- Maintaining the NBDB
Labs-
- Exercise A- Reviewing the NetBackup catalog structure
- Exercise B- Configuring, performing and analyzing catalog backups
- Exercise C- Using the cat_convert command
- Exercise D- Corrupting the NBDB
- Exercise E- Recovering the NBDB from a backup
- Exercise F- Recovering the NBDB from staging (Optional)
Lessons
- NetBackup device troubleshooting
- Common NetBackup device issues
- Media and device selection
- Media-related status codes
Troubleshooting frozen and suspended media
Labs-
- Exercise A- Tape devices and media – problem scenario 1 (Optional)
- Exercise B- Tape devices and media – problem scenario 2 (Optional)
Lessons
- Overview of disk-based backups
- Maintaining and troubleshooting BasicDisk
- Maintaining and troubleshooting AdvancedDisk
- Maintaining and troubleshooting OpenStorage
Labs-
- Exercise A- Disk devices - problem scenario 1 (Optional)
- Exercise B- Disk devices - problem scenario 2 (Optional)
Lessons
- Understanding NetBackup communication
- Configuring NetBackup and network communication
- Troubleshooting network and NetBackup communication problems
- Common NetBackup communication issues
Labs-
- Exercise A- NetBackup communications – problem scenario 1 (Optional)
- Exercise B- NetBackup communications – problem scenario 2 (Optional)
- Exercise C- NetBackup communications – problem scenario 3 (Optional)
FAQs
A- The start times will be communicated in your enrolment confirmation notification for scheduled classes.
A- The details are as follows-
For any virtual instructor-led course, you may download your course training guide PDFs (“eBooks”) and keep them for reference after class completion. Distribution of course training guide PDFs to individuals who did not attend the class is strictly prohibited.
Virtual instructor-led classes are NOT recorded, so you will not have access to these training sessions after the course ends.
Lab environments are accessible for six months following a scheduled class. We monitor the usage of our labs and remind you that lab access is strictly limited to the student who attended the course.
A- We would always recommend you attend the live session to practice & clarify the doubts instantly and get more value from your investment. However, if, due to some contingency, you have to skip the class, Radiant Techlearning will help you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use.
A- The learners will be enthralled as we engage them the real-world and industry Oriented projects during the training program. These projects will improve your skills and knowledge and give you a better experience. These real-time projects will help you greatly in future tasks and assignments.
A- You can request a return if you do not desire to enroll in the course.
A- Yes, you can.
A- We use the ideal standards in Internet security. Any data retained is not communicated with third parties.
A- It is recommended but not mandatory. Being acquainted with the primary course material will enable students and the trainer to move at the desired pace during classes. You can access courseware for most vendors.
A- The course completion certification will be awarded to all the professionals who have completed the training program & the project assignment given by your instructor. Using the certificate in your future job interviews will surely help you to achieve your dream job.
A- Radiant believes in a practical and creative approach to training & development, which distinguishes it from other training and developmental platforms. Moreover, training courses are undertaken by some experts with a range of experience in their domain.