Course Description
Until recently, work environments used to be very predictable and cooperative relationships stable. It was easy to get to know each other and predict the other person’s reactions, because the environment was stable and predictable. However, today’s work life is volatile, uncertain, complex and ambiguous (VUCA). Everyone must develop their own way of thinking to support the shared ability to face the complex world and to build relationships that will work in complex situations. These ways of thinking are called metacognitive skills.