eServices - Foundation

A product that comprise of Genesys components that work together to handle interactions whose media is something other than traditional telephonic voice.

Genesys Cloud is a suite of cloud services for enterprise-grade  collaboration, communications, & contact center management. Genesys Cloud is formed on top of Amazon Web Services (AWS) & uses a distributed cloud environment that delivers secure access to organizations around the globe with a marginal IT footprint.

Resource capacity planning is the process of defining the amount of work that is able to be done by resources at a company, determining the tasks and projects that can be completed by said resources and matching work to be done with available resources to meet current and future demands.

It is recommended but not mandatory. Being acquainted with the primary course material will enable students and the trainer to move at the desired pace during classes. You can access courseware for most vendors.

You can buy online from the page by clicking on "Buy Now". You can view alternate payment methods on the payment options page.

Yes, students can pay from the course page.

The course completion certification will be awarded to all the professionals who have completed the training program & the project assignment given by your instructor. You can use the certificate in your future job interviews which will surely help you to acquire your dream job.