Email Security Server Administration & Diagnostics

Training Overview

This workshop introduces a framework for the administration & diagnostics of the Trellix Email Security – Server appliance. The training includes checklists, case studies, lab challenges & guidance for transitioning difficult cases to the Trellix Support team.

Duration: 1 day

Prerequisites

Experience with network administration & email support

Audience Profile

System administrators are responsible for maintaining Trellix Email Security - Server appliances.

Learning Objectives:

After completing this training, learners should be able to:

  • Understand common issues that occur with Email Security – Server
  • Administer the Email Security – Server appliance
  • Describe the underlying technology & protocols of SMTP email transfer
  • Gather logs & use them to determine the status of email transfer & analysis
  • Determine common issues & resolve them
  • Escalate issues to Trellix Support

Content Outline

  • Troubleshooting process
  • Basic troubleshooting
  • Best practice
  • Diagnostics
  • Health check
  • Server logs
  • Troubleshooting PSU and
  • HDD issues
  • Universal LED
  • Diagnostics
  • Licensing
  • DTI configuration
  • The process of email & the Email Security – Server SMTP/ESMTP
    • POP3/IMAP
    • MTA
    • DNS
    • MX
    • Postfix
    • Email Security – Server modes
    • Reporting
    • Email logs
  • Processing interface
  • Domains
  • Next-hop
  • Receiving mail
  • Analysis
  • Mail delivery
  • Delay & latency
  • Understanding queues
  • Transition a case to Trellix Customer Support 
  • Using the Trellix Customer Portal

FAQs

Trellix Email Security – Cloud offers industry-leading detection to identify, isolate, & immediately stop ransomware, business email compromise, spear phishing, impersonation, & attachment-based attacks before they enter your environment.

The five common power supply problems include voltage & current issues at the input & output, reversed polarity, temperature issues, & missing external components.

After completing this training, learners should be able to:

  • Understand common issues that occur with Email Security – Server
  • Administer the Email Security – Server appliance
  • Describe the underlying technology & protocols of SMTP email transfer
  • Gather logs & use them to determine the status of email transfer & analysis

Experience with network administration & email support

Radiant Tech Learning has a data centre containing a Virtual Training environment for the purpose of professional hand-on-practice. Professionals can easily access these labs over Cloud with the help of a remote desktop connection. Radiant virtual labs provide you with the flexibility to learn from anywhere in the world & at any time.

The learners will be enthralled as we engage them the real-world & Oriented industry projects during the training program. These projects will improve your skills & knowledge, & you will gain a better experience. These real-time projects will help you a lot in your future tasks & assignments

You can request a refund if you do not wish to enroll in the training.

adiant has highly intensive selection criteria for Technology Trainers & Professionals who deliver training programs. Our trainers & professionals undergo rigorous technical & behavioural interview & assessment processes before they are on-boarded in the company.

Our Technology experts/trainers & professionals carry deep-dive knowledge in the technical subject & are certified by the OEM.

Our training programs are practically oriented with 70% – 80% hands-on training technology tools. Our training program focuses on one on one interaction with each professional, the latest content in the curriculum, real-time projects & case studies during the training program.

Our faculty will provide you with the knowledge of each training from the fundamental level in an easy way & you are free to ask your doubts any time from your respective faculty.

Our trainers have patience & ability to explain difficult concepts in a simplistic way with depth & width of knowledge.

To ensure quality learning, we provide a support session even after the training program.

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