Developing a Google SRE Culture

Course Overview

In many IT businesses, incentives between developers—who aim for agility—and operators—who prioritise stability—must be balanced. Google conducts mission-critical production support and aligns incentives between development and operations using site reliability engineering, or SRE. Collaboration between the business and IT can be enhanced by implementing SRE's cultural and technological principles. This course teaches Google SRE's fundamental techniques as well as the crucial roles that IT and business leaders play in the organisational adoption of SRE.

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Prerequisites

No formal prerequisites are required. Recommended pre-reading: Site Reliability Engineering: How Google Runs Production Systems - Chapter 1 Introduction

Audience Profile

  • Primary audience: Leaders in IT and business who want to adopt the SRE philosophy. CTO, IT director/manager, and engineering VP/director/manager are just a few examples of roles.

Secondary audience: This information may be useful as an introduction to SRE for other product and IT positions, such as operations managers or engineers, software engineers, service managers, or product managers.

Learning Objectives

  • Discuss Google'sview on DevOps philosophy and the relationship between SRE and DevOps
  • Analyze the value SRE can provide to your IT operations
  • Articulate Google's technical and cultural fundamentals of SRE
  • Assess your organization's maturity level in adopting SRE
  • Determine the qualities a site reliability engineer should possess and how to train your current staff.
  • Analyze how Google can help you jumpstart SRE in your organization

Content Outline

This module provides a course overview. You will learn why this course benefits IT and business leaders who want to understand SRE culture and what topics each part covers.

This module explains the components of DevOps philosophy, why Site Reliability Engineering came to exist, and who can and should practice SRE in an organization.

The importance of SRE to an organisation is covered in this lesson, along with the cultural and technical basics of breaking down organisational silos and accepting failure as a given. Technical SRE methods such as blameless post-mortems, service-level objectives (SLOs), error budgets, and cultural SRE practises such as psychological safety, blamelessness, unified vision, collaboration and communication, and knowledge sharing are some of the topics covered.

Automation and continuous, progressive testing are essential components of SRE culture. The DevOps pillar of implementing incremental change is covered in this module's SRE technical principles of continuous integration, continuous delivery, and canarying. You'll study the ideas of labour and automation, as well as the notion of automating this year's employment. Additionally, you'll discover how to help your teams through transition and the design thinking and prototyping cultural practises of SRE..

You will learn about SRE procedures for measuring everything, particularly dependability and labour, as well as the idea of monitoring, in this module. The essential cultural concepts of goal-setting, openness, and data-driven decision-making will also be covered.

In this module, we'll go over how to evaluate the maturity and preparedness of your organisation to adopt SRE concepts, practises, and culture. We'll also talk about how to upskill your present employees and the skills required for hiring new SREs. Finally, we'll offer you suggestions on how to begin planning the creation of an SRE organisation and the further assistance our Google Cloud Professional Services teams may offer your company as you proceed on your road to SRE.

With the help of this comprehensive test, see how well you understand the technical and cultural principles of Google SRE. To pass, you must obtain a score of 80%. To get your certificate of course completion, you must pass this assessment.

FAQs

A: Google conducts mission-critical production support and aligns incentives between development and operations using site reliability engineering, or SRE. Collaboration between the business and IT can be enhanced by implementing SRE's cultural and technological principles.

A: SRE work is based on engagements with their Dev counterparts. An engagement is a collaboration between both sides, typically around a specific service or product. Most often, an engagement is a partnership between SRE and Dev to improve the reliability, infrastructure, and operations of a particular system of production

A: Radiant has highly intensive selection criteria for Technology Trainers & Consultants who deliver training programs. Our trainers & consultants undergo a rigorous technical and behavioral interview and assessment process before they are onboarded in the company.

Our Technology experts/trainers & consultants carry deep-dive knowledge in the technical subject & are certified by the OEM.

Our training programs are practically oriented with 70% – 80% hands-on training technology tools. Our training program focuses on one-on-one interaction with each participant, the latest content in the curriculum, real-time projects, and case studies during the training program.

Our faculty will quickly provide you with the knowledge of each course from a fundamental level, and you are free to ask your doubts at any time from your respective faculty.

Our trainers have the patience and ability to explain complex concepts simplistically with depth and width of knowledge.

To ensure quality learning, we provide support sessions even after the training program.

A: To attend the training session, you should have an operational Desktop or Laptop with the required specification and a good internet connection to access the labs. 

A: We recommend you attend the live session to practice & clarify the doubts instantly and get more value from your investment. However, due to some contingency, if you have to skip the class, Radiant Tech learning will help you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use.

A: Radiant Tech learning has a data center containing the Virtual Training environment for participant's hand-on-practice. 

Participants can easily access these labs over Cloud with the help of a remote desktop connection. 

Radiant virtual labs allow you to learn from anywhere and in any time zone. 

A: The learners will be enthralled as we engage them in the natural world and industry Oriented projects during the training program. These projects will improve your skills and knowledge and give you a better experience. These real-time projects will help you a lot in your future tasks and assignments.

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