Cloud Services Management

Course Description

This course provides technical professionals the knowledge & skills necessary to plan & design for robust cloud services. The course focuses on the governance, organizational, financial, & technology aspects and the management & operation of cloud services. The critical areas covered in this course are:

  • Transforming Traditional IT to Digital IT
  • Cloud Services Lifecycle & Management  
  • Workforce Transformation for Cloud Services  
  • Multi-Cloud Strategy for Cloud Services  
  • Cloud Services Operating Model  
  • Cloud-Native Application Development  
  • Business Resiliency for Cloud Services 

Prerequisites

  • To complete & gain the maximum benefits from this course, the learner should have the prerequisite knowledge provided in the Cloud Infrastructure & Services v3 course or similar work experience. 
  • For students seeking the Proven Professional expert-level certification, the learners should also be familiar with the Cloud infrastructure Planning & Design v2 content and earn the related associate & specialist certifications. 

Audience Profile

  • This course is intended for technology leaders such as cloud engineers, infrastructure administrators, software developers, and business leaders who need to manage cloud services. 
  • Typical learners would include: 
  • IT professionals looking to understand Cloud computing better  
  • IT professionals responsible for architecting & managing cloud services 
  • Students & business professionals looking to pursue a career in cloud computing

Learning Objectives

Upon successful completion of this course, participants should be able to: 

  • Provide an overview of cloud services planning & design 
  • Explain the cloud services lifecycle & its phases 
  • Explain financial planning related to cloud services 
  • Explain how to build a cloud-native organization 
  • Explain culture transformation goals  
  • Explain cloud roles & responsibilities  
  • Explain the role of governance planning in cloud environments  
  • Differentiate between hybrid & multi-cloud 
  • Explain multi-cloud integration challenges & best practices  
  • List the factors to consider while choosing a cloud service provider  
  • Explain the role of cloud service brokerage in a multi-cloud environment 
  • Explain the key security threats & solutions in a multi-cloud environment  
  • Explain the importance of a multi-cloud management platform  
  • Explain the differences between traditional & digital IT  
  • Explain a cloud operating model & how it is influenced by Agile & DevOps principles 
  • Explain the importance of a product-based cloud application development approach for cloud services 
  • Explain infrastructure as code & how it differs from traditional automation 
  • Explain the benefits of value stream mapping  
  • Identify the applications for modernization  
  • Explain the options to modernize applications  
  • Explain the cloud-native strategy 
  • Explain the confluence of DevOps & application lifecycle  
  • Explain best practices to implement CI/CD, & version control system 
  • Explain the importance of containers, microservices, Container as a Service 
  • Explain Cloud-native platform deployment options 
  • Explain the evolution of business resiliency  
  • Explain resiliency maturity  
  • Explain business resiliency capabilities along with their considerations

Content Outline

  • The need for IT transformation 
  • Key initiatives for IT transformation 
  • Benefits & impediments of IT transformation  
  • IT transformation implementation stories
  • Define goals & scope  
  • Perform assessment 
  • Design cloud services 
  • Communicate  
  • Deliverables 
  • Service Lifecycle Overview 
  • Waterfall & Agile Methodologies 
  • Cloud Services Lifecycle Phases
  • Financial Planning
  • Traditional cloud approach  
  • Modern cloud approach
  • Mindset & Leadership 
  • Align IT with Business Objectives 
  • Cross-functional & collaborative teams 
  • Flexible workstyles & modern tools 
  • New cloud roles & responsibilities  
  • How to develop new cloud roles
  • The need for governance  
  • Goals of governance  
  • Cloud governance 
  • Impact of service & deployment models
  • Hybrid & multi-cloud use cases 
  • Design considerations for hybrid & multi-cloud  
  • Disaster recovery considerations 
  • Risk management framework 
  • Choosing a cloud service provider 
  • Cloud compliance standards
  • Security for cloud services

Certification

Expert - Cloud Architect, Cloud Services (DCE-CA)

FAQs

A: This course is intended for technology leaders such as cloud engineers, infrastructure administrators, software developers, and business leaders who need to manage cloud services. 

A: To attend the training session, you should have operational Desktops or Laptops with the required specification and a good internet connection to access the labs. 

A: We recommend you attend the live session to practice & clarify the doubts instantly & get more value from your investment. However, if, due to some contingency, you have to skip the class, Radiant Techlearning will help you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption & NOT for distribution or commercial use.

 

A: Radiant Techlearning has a data center containing the Virtual Training environment for participants’ hand-on-practice. 

Participants can easily access these labs over Cloud with the assistance of a remote desktop connection. 

Radiant virtual labs allow you to learn from anywhere in the world & in any time zone. 

A: The learners will be enthralled as we engage them the real-world & industry Oriented projects during the training program. These projects will improve your skills & knowledge & you will gain a better experience. These real-time projects will help you a lot in your future tasks & assignments.

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