Course Overview
In this course, professionals will develop the skills needed to build, configure, manage, and report on GAAP applications. You will also participate in a series of exercises that will allow you to practice creating your own IVR applications.
Duration- 3 days
Prerequisites
Understanding of IVR systems
Audience Profile
This course is for users who are responsible for the configuration of applications with their GAAP technology.
Learning Objectives
Upon accomplishment of this course, you will be able to define how GAAP fits within your contact center operations, manage your GAAP GUI components, and use the full reporting and maintenance capabilities of your GAAP solution.
FAQs
In this course, you will develop the skills needed to build, configure, manage, and report on GAAP applications. You will also participate in a series of exercises that will allow you to practice creating your own IVR applications.
Intelligent automation (IA) integrates robotic process automation (RPA) with advanced technologies such as analytics, optical character recognition (OCR), intelligent character recognition (ICR), artificial intelligence (AI), & process mining
to develop end-to-end business processes.
To attend the training session, you should have operational Desktops or Laptops with the required specification along with good internet connection to access the labs.
IT automation is the process of developing software and systems to replace repeatable processes & reduce manual intervention. It accelerates the delivery of IT infrastructure & applications by automating manual procedures that previously required a human touch
Radiant Techlearning offers training program on the weekday, weekend and a combination of weekdays and weekends. You can always choose the schedule that best suits your needs.
Once we receive your enrollment request, we will share the enrollment details with you to select and complete the enrollment process.
You can always email us on the below email address (whichever applicable) to know the upcoming schedule for a specific technology training program.
Individual- training@radianttechlearning.com
Corporate- Corporate@radiantechlearning.com