Course Overview
In this course, you will cultivate an understanding of the main capabilities of the Platform, Workspace and Genesys Web Services/Application SDK suites. You will learn various programming techniques used for integration and application development.
Duration- 5 days
Prerequisites
- Genesys Framework 8.x Foundations (FWK-FND)
- Framework 8.x Deployment (FWK-DPL)
- Genesys Framework, Routing and Reporting Foundation 8.5 (FRR85-FND)
- Genesys Framework, Routing and Reporting Operations 8.5 (FRR85-OPT)
- Genesys Framework, Routing and Reporting Administration 8.5 (FRR85-ADM)
Skills Required
- Java or .NET development skill is recommended
- Basic Genesys Routing and Genesys eServices knowledge is recommended
- Familiarity with JavaScript/Web programming and RESTful web services
Audience Profile
This course is for experienced application developers involved in the development of applications for their Genesys platform.
Learning Objectives
Upon accomplishment of this course, you will be able to use the Genesys SDK suite to develop and customize applications throughout your Genesys technology.
FAQs
Genesys Software Development Kits (SDKs) enable you to incorporate Genesys functionality into your environment, either by building complete custom applications, or by integrating with third-party applications.
The Software development kit is a set of tools that delivers a developer with the ability to form a custom app which can be or connected to, added on, another program. It enables programmers to build apps for a specific platform.
Genesys Framework 8.x Foundations (FWK-FND)
Framework 8.x Deployment (FWK-DPL)
Genesys Framework, Routing and Reporting Foundation 8.5 (FRR85-FND)
Genesys Framework, Routing and Reporting Operations 8.5 (FRR85-OPT)
Genesys Framework, Routing and Reporting Administration 8.5 (FRR85-ADM
To attend the training session you should have an operational Desktops or Laptops with required specification along with good internet connection to access the labs.
Technical issues are unpredictable and might occur with you as well. Participants have to ensure that they have the system with required configuration with good internet speed to access online labs.
If the problem still persists or you face any challenge during the class then you can report to us or your trainer. In that case Radiant would provide you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use.
Radiant Techlearning offers training program on the weekday, weekend and a combination of weekdays and weekends. You can always choose the schedule that best suits your needs.
Once we receive your enrollment request, we will share the enrollment details with you to select and complete the enrollment process.
You can always email us on the below email address (whichever applicable) to know the upcoming schedule for a specific technology training program.
Individual- training@radianttechlearning.com
Corporate- Corporate@radiantechlearning.com