Those looking to complete the Apple Certified Support Professional (ACSP) certification will find in this course an overview of the process involved in achieving the certification and details about the exam required to pass in order to receive the certification. The certification is designed for technicians working in business environments supporting Apple computers and confirms one understands OS X's core functionality. Viewers will learn in this course tactics like basic installation and configuration of OS X Yosemite, managing user accounts, file systems used by Mac OS, enforcing policy across a network, data management, applications and processes, network configurations, and system management and security.