Build Guided Experiences with OmniStudio ( OMS435 )

Course Description

Discover how to develop engaging, digital-first guided experiences using OmniStudio tools. In this class, our OmniStudio experts will show you how to use FlexCards, OmniScripts, & the OmniStudio Interaction Console to configure applications that elevate the user experience. You’ll learn how to retrieve & transform internal & external data using declarative OmniStudio data tools to get a 360-degree view of customer accounts, empowering you to deliver high-quality, consumer-grade experiences that your users expect quickly.

Prerequisites

No prerequisites are needed.

Target Audience

This course is for platform developers, UI developers, solution architects, & technical architects who are responsible for the setup, configuration, or maintenance of OmniStudio applications or Salesforce Industry Cloud apps. It would assist if you had a solid understanding of basic Salesforce concepts & functionality, including Lightning Web Components (LWC), as well as experience working with relational databases & familiarity with JSON. Ideally, you hold the Salesforce Administrator or Salesforce Platform Developer I credential. This class is recommended for anyone looking to earn their Salesforce Certified OmniStudio Developer credential.

Content Outline

 Explore OmniStudio Tools & Resources

 Learn the Benefits & Features of OmniStudio LWC & Component Types

  •  Make & Make Parent & Child FlexCards
  •  Assign Data Sources to FlexCards, Including External Data Sources
  •  Configure Fields to Display Data & Configure Actions to Launch OmniScripts from FlexCards
  •  Configure FlexCard Flyouts to Display Additional Data
  •  Configure Conditions to Display Different Flexcard States
  •  Make an OmniStudio Interaction Console
  •  Build & Make Simple & Complex OmniScripts 
  •  Configure OmniScript Elements such as Type Ahead Blocks
  •  Configure Element Properties such as Branching Conditions
  •  Configure Simple Error Checking
  •  Add External Data to an OmniScript
  •  Connect an Interaction Launcher to a Console Toolbar
  • Learn How OmniStudio uses Salesforce subjects & Fields
  •  Learn How Data Flows Between OmniScripts & Integration Procedures 
  •  Make Integration Procedures & DataRaptors for OmniScripts & FlexCards
  •  Use a DataRaptor to Transform FlexCard Data JSONs
  •  Make Calculation Matrices & Procedures
  •  Test & Troubleshoot Components in the OmniStudio Interaction Console

FAQs

This course is for platform developers, UI developers, solution architects, & technical architects who are responsible for the setup, configuration, or maintenance of OmniStudio applications or Salesforce Industry Cloud apps. It would assist if you had a solid understanding of basic Salesforce concepts & functionality, including Lightning Web Components (LWC), as well as experience working with relational databases & familiarity with JSON. Ideally, you hold the Salesforce Administrator or Salesforce Platform Developer I credential. This class is recommended for anyone looking to earn their Salesforce Certified OmniStudio Developer credential.

In this course, you will learn to:

  • Create FlexCards & make an Account page layout to improve the customer experience.
  • Create OmniScripts to ensure productive, consistent user engagement.
  • Use Integration Procedures to execute complex operations on the server & incorporate external data sources.
  • Create & modify DataRaptors to get data from Salesforce, transform data, & save data back to Salesforce.
  • Use Business Rules Engine to execute data lookups & calculations.

In case of Radiant Techlearning solutions cancel an event, 100% of the course fee will be refunded to the participant. 

We provide best-in-class training programs to our clients with many services. Radiant also believe in taking feedback from its client’s time to time. If you face any difficulty, you can freely discuss it with us. However, due to some reason, if your expectations are not met. We have a refund policy in which Radiant will refund your payment within seven days. To get the refund, you must inform us about your concern before 20% completion of the training program.

To know about the fees details, you can email us at training@radianttechlearning.com with your requirement in detail containing the below information

In the case of Self / Individual 

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  • Background (Education/ Technology/ Year of experience, etc. )
  • Training Timeline 

In the case of Corporate Training

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The learners will be enthralled as we engage them the real-world & industry Oriented projects during the training program. These projects will improve your skills & knowledge & you will gain a better experience. These real-time projects will help you a lot in your future tasks & assignments.

Radiant issues course completion certificates to all participants who complete the training program, which includes various real-time projects, assignments, quizzes, and other tasks. After completing the course, you will be assigned a project that you must complete in two weeks.

Radiant Techlearning experts will assess the project based on a variety of criteria. You must have a grade point minimum of at least 60% to be eligible for the verified certificate.

Only after completing these criteria would you be awarded a Radiant verified certificate & which the participants can use for their future job purpose. 

Participants will be awarded grades according to the following criteria:

  • 90% – 100% – AAA+
  • 80% – 90% – AA+
  • 70% – 80% – A+
  • 60% – 70% – A

No. These training programs are helping to improve your skills & knowledge of the technology, which would allow you to land your dream job by learning them. 

Our training program will maximize your ability & chances of getting a successful job. You have to select a position according to your convenience. Your performance in the training program & interview is crucial for getting a good job.

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