Course Description
The ITIL:Release, Control, & Validation show centers around the 7 processes within the ITIL Service Transition Publication. ITIL RCV is based on practically apply the RCV processes that enable successful planning, testing and implementation of service management that brings business values to an organization. The goal of the show is to provide framework for managing transitional changes, validating service management and helping organizations release & deploy the required service management lifecycle for an organization.