3-0128 Content Server Logging and Troubleshooting Foundation

Course Overview

In this two-day course, you will learn about logging options and settings in Content Server, through its Administration pages and a number of configuration files. Discover the foundation of troubleshooting while learning how to extract, interpret, and analyze information using Content Server's logs. You will also learn to recognize server issues, database connectivity, and indexing problems.

 

Prerequisites

●    1-0184 Managing Documents in Content Server and 1-0185 Collaborating in Content Server
●    3-0189 Content Server Business Administration
●    3-0191 Content Server System Administration I and 3-0192 Content Server System Administration II OR 3-0188 Content Server System Administration
 

Audience Profile

Administrator

Learning Objectives

●    Enable and configure various Content Server logging options, typically to aid in troubleshooting issues
●    Understand the different logging options and how to implement them from the administration pages and other configuration files
●    Identify different types of Content Server errors and where they come from
●    Understand the differences between server errors, database errors, and search errors
●    Develop a basic Content Server troubleshooting methodology
●    Provide high-level administrative and help desk support for a mature Content Server system
●    Educate your help desk in how to resolve basic Content Server issues and develop a help desk FAQ
●    Learn about the resources provided by OpenText and My Support to support your system and users
●    Utilize summary timing enabled logs in conjunction with OpenText Performance Analyzer to evaluate system performance using OTPA results and metrics
●    Describe the features and functionality offered by OpenText Monitoring Agent (OTMA) to provide real-time system monitoring and OpenText Informant (CSI) an optional module that provides monitoring of Content Server clusters


 

Content Outline

Configure Content Server logging options

Explore different logging options and how to configure them from the administration pages

Understand the differences between server errors, database errors, and search errors

Learn about the resources provided by OpenText and My Support to support your system and users

Use OpenText Performance Analyzer to evaluate system performance

Introduction to OpenText Monitoring Agent and Content Server Informant

FAQs

A: To attend the training session, learners should have operational Desktops or Laptops with the needed specifications and a decent internet connection to access labs.

A: We would always suggest you attend the live session to practice & clarify the doubts instantly & get more value from your investment. However, due to some contingency, if you have to skip the class, Radiant Techlearning will help you with the recorded session of that specific day. However, those recorded sessions are meant only for personal consumption & NOT for distribution or commercial use.

A: Radiant Techlearning has a data center with a Virtual Training environment for the learners.

Participants can easily access these labs over Cloud with the help of a remote desktop connection.

Radiant virtual labs allow you to learn from anywhere, globally, and in any time zone.

 A: The individuals will be enthralled as we engage them in real-world & industry Oriented projects during the training program. These projects will enhance your skills and knowledge & you will gain a better experience. These real-time projects will assist you a lot in your future tasks & assignments.

A: Radiant Telelearning offers customized solutions and training programs for individuals, teams & businesses depending on their needs. Here is how we assist each one through our diverse formats.

Individuals / One-O-One Training

●   Focused learning sessions
●   Programmed scheduling according to your choice
●   Get personalized attention
 
Opt what technology interests you

●    Teams- Enroll for our Online public or Classroom batches
●    Get our specialized updated content for various skill levels
●    Get on-demand learning & solve problems quickly
●    Get assistance from the ground level through sequential learning 

Enterprise:

●     Get customized training programmed and solutions that can be curated for your business
●     Meet the requirements of all learners
●     Let your workforce be geared up for all kinds of problem-solving
●     Inspire your teams for future
●     Update your workforce with the latest information from technology and business leadership to marketing.
 

A: Radiant Telelearning has a large pool of in-house certified trainers & consultants with solid backgrounds and working experience in the technology.

Radiant Telelearning offers more than 800+ courses & for each course, Radiant has identified ideal-in-class instructors.

Radiant has highly intensive selection criteria for Technology Trainers & Consultants who provide you with training programs. Our trainers & consultants undergo a rigorous technical & behavioral interview & assessment process before they are boarded in our company.

Our Technology experts/trainers & consultants carry a deep-dive understanding of the technical subject & are certified by the OEM. Our faculty will deliver you the knowledge of each course from the basic level in an easy way & you are free to ask your doubts any time from your respective faculty.

Our trainers have the patience & ability to explain complex concepts in a simplistic way with depth & width of knowledge.

A: Radiant believes in a practical & creative approach to training & development, distinguishing it from other training & development platforms. Moreover, training courses are undertaken by experts with a wide range of experience in their domain.

 

Send a Message.


  • Enroll