Course Overview
This course is for administrators, consultants, developers, & architects who are responsible for designing solutions using Salesforce & MuleSoft automation tools. It teaches the basics of MuleSoft, Einstein Bots, & Salesforce Flow.
The course prepares professionals to take the MuleSoft Certified Hyperautomation Specialist exam & includes two exam attempts.
Prerequisites
Basic working knowledge of programming constructs, including loops & conditional branching in any programming language.
Completing the Salesforce Trailhead MuleSoft RPA Trailmix or the Getting Started with MuleSoft Robotic Process Automation course.
Audience Profile
Advanced administrators, consultants, architects, & developers will be designing automation solutions.
Learning Objectives:
At the end of this course, professionals should be able to:
- Employ best practices when using hyper-automation.
- Design, deliver, & manage APIs with Anypoint Platform.
- Use Anypoint Exchange to publish, share, discover, learn about, & reuse hyper-automation assets.
- Automate data integrations with MuleSoft Composer.
- Work with Einstein Bots to automate customer service.
- Use MuleSoft RPA processes in hyperautomation.
- Make hyper-automation workflows with Salesforce Flow.
- Make parallel, multi-user, multi-step workstreams with Flow Orchestration.
Content Outline
- Use API Designer to define an API with RAML
- Use the mocking service to test an API
- Add request & response details
- Add an API to Anypoint Exchange
- Share an API
- Make a Mule application with Anypoint Studio
- Connect to data
- Transform data
- Make a RESTful interface for a Mule application
- Deploy an application to CloudHub
- Make & deploy an API proxy
- Update the API proxy to use HTTPS
- Secure API access with policies
- Make & evaluate an RPA process
- Design an RPA process
- Make an RPA process
- Install & set up an RPA bot
- Test & publish an RPA process
- Make & configure platform access
- Do an external service
Configure MuleSoft Composer
- Make a Salesforce flow
- Make a MuleSoft Composer flow
- Make an orchestration
- Make an Einstein chatbot
- Make an Experience Cloud support site