Implementing Cisco Advanced Call Control and Mobility Services 1.0

Course Description

Advanced call control and mobility services are covered in the Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course. You will discover how to combine your communications infrastructure into a scalable, transportable, and secure collaboration solution using Cisco® Unified Communications Manager capabilities. You will also learn about a variety of other features, including Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Call Admission Control, Cisco Extension Mobility, Session Initiation Protocol Uniform-Resource Identifier (SIP/ URI) call routing, Device Mobility, Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Boa, and more through a combination of lessons and hands-on experiences.

Prerequisites

You should have the following knowledge and abilities before enrolling in this course:.

• Knowledge of the broader computer environment and internet web browser usability.
• Knowledge of networking technologies at a basic level.
• Basic familiarity with speech and video.
• Give examples of the various codecs and how they convert analogue voice to digital streams.
• A working knowledge of the command line interface for Cisco IOS XE.
• Describe the architecture of the Cisco Collaboration systems.
• Describe the primary function of essential devices in a Cisco collaboration on-premises deployment paradigm and define collaboration.
• Service activation, enterprise parameters, time settings, time settings, and device pool are just a few of the factors that must be configured and modified in Cisco Unified CM.
• IP phones can be manually configured within Cisco Unified CM for deployment and troubleshooting.
• Specify the endpoints and often needed features, then setup them.
• Compare the Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP), and Skinny Call Control-Protocol IP Phone signalling protocols (SCCP)
• Analyze the voice, video, and data traffic patterns and quality issues in converged IP networks.
• Describe the models of Quality of Service (QoS).
• Describe the call setup and teardown procedure for a SIP device, including media channel configuration and codec negotiation using Session Description Protocol (SDP).
• Manage the user accounts for Cisco Unified CM (local and via Lightweight Directory Access Protocol [LDAP]).
• Dial plans and call routing in Cisco Unified Communications Manager should be described.
• Configure SIP Trunks, SIP Route Patterns, Local Route Groups, Route Lists, Translation Patterns, Transformations, and other dial plan components inside a single site Cisco Unified CM setup.
• Implement a Cisco Unified Communications Manager cluster's fundamental worldwide call routing.
• Configure the Cisco Unified Communications Manager's calling rights.
• Use fraud prevention for tolls.
• Implement common endpoint features like shared lines, pickup groups, call parks, and softkeys.
• Implement Media Gateway Control Protocol (MGCP) gateways to provide Public Switched Telephone Network (PSTN) access.
• For PSTN connectivity, set up a Cisco gateway.
• To gain access to the PSTN network, install a basic SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway.
• Cisco Unified Communications Manager media resources implementation and troubleshooting
• Control Cisco Unified CM's access to media resources that are available through Cisco ISR gateways and Cisco Unified CM.
• Describe reporting and maintenance tools including Cisco Unified CM's Call Detail Records (CDRs), Real-Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Unified Reports.