Course Overview
In this course, one will learn how to deploy, configure, and manage FortiVoice systems. One will also learn how to configure trunk configurations, FortiVoice profiles, extension set ups, and call features including using softphones.
Prerequisites
It is suggested that you have an understanding of the following topics:
- Network protocols
- Network concepts
- VoIP protocols
Audience Profile
Networking & security professionals involved in the configuration, management, administration, & monitoring of FortiVoice devices utilized in their organizations' networks.
Learning Objectives
After accomplishment of this course, you should be able to:
- Configure & set up HA for large scale deployments
- Install & set up extensions for both internal and external users
- Develop groups to manage calls and configuration options
- Set inbound & outbound dialing rules to meet customer needs
- Deploy the FortiVoice on your network
- Use & manage Auto Attendant menus and options
- Comprehend system advanced features
- Monitor system via logs & traces to ensure the system is setup correctly
- Generate call reports & invoices based upon user or trunk activity
- Deliver access and rights to users within the user portal
- Configure auto dialer and campaigns
- Deploy gateway and local survivable systems
- Deploy softclients for mobile workers
Content Outline
System Overview
Extension Configuration
Groups
Trunks
Call Features
Log & Maintenance
Call Reporting
User Portal
Auto Dialer
Gateway Management
FortiFone Softclient
Certification
This course equips you for the FortiVoice Specialist Exam.
The FortiVoice Specialist exam counts toward one of the four NSE 6 specializations required to get the NSE 6 certification
FAQs
A: To attend the training session you should have an operational Desktops or Laptops with required specification along with good internet connection to access the labs.
A: We would always recommend you to attend the live session to practice & clarify the doubts instantly and get more value from your investment. However, due to some contingency if you have to skip the class Radiant Techlearning would help you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use.
A: Radiant Techlearning has a data center containing the Virtual Training environment for the purpose of participant’s hand-on-practice.
Participants can easily access these labs over Cloud with the help of remote desktop connection.
Radiant virtual labs provide you the flexibility to learn from anywhere in the world and in any time zone.
A: The learners will be enthralled as we engage them in real world and industry Oriented projects during the training program. These projects will improve your skills and knowledge and you will gain better experience. These real time projects, they will help you a lot in your future tasks and assignments.