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Implementing Cisco Advanced Call Control and Mobility Services 1.0

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Advanced call control and mobility services are covered in the Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course. You will discover how to combine your communications infrastructure into a scalable, transportable, and secure collaboration solution using Cisco® Unified Communications Manager capabilities. You will also learn about a variety of other features, including Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Call Admission Control, Cisco Extension Mobility, Session Initiation Protocol Uniform-Resource Identifier (SIP/ URI) call routing, Device Mobility, Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Boa, and more through a combination of lessons and hands-on experiences.

 

Duration: 5 Days


Learning Objectives:


  • Investigate and resolve media protocol, H.323, and SIP issues.
  • Use Cisco Unified Communications Manager to implement time-of-day routing, call-park, call pickup, and meet-me conferences.
  • Utilize Cisco Unified Communications Manager to implement call coverage.
  • Setup and troubleshooting Device Mobility in Cisco Unified Communications Manager
  • Setup and troubleshooting Mobility Extension for Cisco Unified Communications Manager
  • Setup and troubleshooting Unified Mobility by Cisco Unified Communications Manager
  • For SIP phones, use Cisco Unified Communications Manager Express.
  • Globalized call routing should be used both within and across clusters of Cisco Unified Communications Manager.
  • Implement Survivable Remote Site Telephony (SRST) and Media Gateway Control Protocol (MGCP) fallback in Cisco Unified Communications Manager and Cisco IOS® XE gateways.
  • Use Cisco Unified Communications Manager to implement Call Admission Control and Automated Alternate Routing (AAR).
  • Implement URI calling for calls both within and between clusters in Cisco Unified Communications Manager.
  • Multisite Cisco Unified Communications Manager deployment issues should be investigated.
  • Enable the General Data Protection Regulation (GDPR) by implementing Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters (GDPR).
  • Cisco Unified Border Element configuration and troubleshooting

You should have the following knowledge and abilities before enrolling in this course:.

  • Knowledge of the broader computer environment and internet web browser usability.
  • Knowledge of networking technologies at a basic level.
  • Basic familiarity with speech and video.
  • Give examples of the various codecs and how they convert analogue voice to digital streams.
  • A working knowledge of the command line interface for Cisco IOS XE.
  • Describe the architecture of the Cisco Collaboration systems.
  • Describe the primary function of essential devices in a Cisco collaboration on-premises deployment paradigm and define collaboration.
  • Service activation, enterprise parameters, time settings, time settings, and device pool are just a few of the factors that must be configured and modified in Cisco Unified CM.
  • IP phones can be manually configured within Cisco Unified CM for deployment and troubleshooting.
  • Specify the endpoints and often needed features, then setup them.
  • Compare the Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP), and Skinny Call Control-Protocol IP Phone signalling protocols (SCCP)
  • Analyze the voice, video, and data traffic patterns and quality issues in converged IP networks.
  • Describe the models of Quality of Service (QoS).
  • Describe the call setup and teardown procedure for a SIP device, including media channel configuration and codec negotiation using Session Description Protocol (SDP).
  • Manage the user accounts for Cisco Unified CM (local and via Lightweight Directory Access Protocol [LDAP]).
  • Dial plans and call routing in Cisco Unified Communications Manager should be described.
  • Configure SIP Trunks, SIP Route Patterns, Local Route Groups, Route Lists, Translation Patterns, Transformations, and other dial plan components inside a single site Cisco Unified CM setup.
  • Implement a Cisco Unified Communications Manager cluster's fundamental worldwide call routing.
  • Configure the Cisco Unified Communications Manager's calling rights.
  • Use fraud prevention for tolls.
  • Implement common endpoint features like shared lines, pickup groups, call parks, and softkeys.
  • Implement Media Gateway Control Protocol (MGCP) gateways to provide Public Switched Telephone Network (PSTN) access.
  • For PSTN connectivity, set up a Cisco gateway.
  • To gain access to the PSTN network, install a basic SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway.
  • Cisco Unified Communications Manager media resources implementation and troubleshooting
  • Control Cisco Unified CM's access to media resources that are available through Cisco ISR gateways and Cisco Unified CM.
  • Describe reporting and maintenance tools including Cisco Unified CM's Call Detail Records (CDRs), Real-Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Unified Reports.

Audience profile


  • Network designers
  • Sales engineers
  • Wireless network engineers
  • Specify the endpoints and often needed features, then setup them.
  • Compare the Session-Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP), and Skinny Call Control-Protocol IP Phone signalling protocols (SCCP)
  • Analyze the voice, video, and data traffic patterns and quality issues in converged IP networks.
  • Describe the models of Quality of Service (QoS).
  • Describe the call setup and teardown procedure for a SIP device, including media channel configuration and codec negotiation using Session Description Protocol (SDP).
  • Manage the user accounts for Cisco Unified CM (local and via Lightweight Directory Access-Protocol [LDAP]).
  • Dial plans and call routing in Cisco Unified Communications Manager should be described.
  • Examining Global Dial Plan Replication
  • Configuring and Troubleshooting Cisco Unified Border Element

Lab Outline


  • SIP, H.323, and media protocol analysis
  • Investigate SIP and Media Protocol issues.
  • Implement the supplemental services for Cisco Unified Communications Manager.
  • Implement Cisco Unified Communications Manager's call queuing and call hunting features.
  • Mobile device configuration
  • Device Mobility in Cisco Unified Communications Manager can be troubled.
  • Configure the Extension Mobility feature in Cisco Unified Communications Manager.
  • Cisco Unified Communications Manager Extension Mobility troubleshooting
  • Cisco Unified Mobility configuration.
  • Investigate Cisco Unified Mobility issues.
  • In Cisco Unified Communications Manager Express, implement Endpoints.
  • Implement Cisco Unified Communications Manager Express's call routing and endpoint addressing features.
  • Utilize Cisco Unified Communications Manager Express's calling privileges.
  • Implement Cisco United Communications Manager Express's Hunt Groups, Call Park, and Paging.
  • Implement Cisco United Communications Manager Express's Hunt Groups, Call Park, and Paging.
  • Globalized call routing should be used.
  • In a globalised call-routing deployment, implement TEHO, PSTN backup, and CoS.
  • Implement Survivable Remote Site Telephony with MGCP Fallback.
  • Put Call Admission Control into action.
  • URI-Based Dial Plan for Multisite Deployments implementation.
  • Investigate Globalized Call Routing issues.
  • Investigate Call Admission Control issues.
  • Replicating the global dial plan is to be done.
  • Put Cisco Unified Border Element into practise.
  • Cisco Unified Border Element troubleshooting

You obtain the Cisco Certified DevNet Specialist - Collaboration Call Control & Mobility Implementation certification and fulfil the concentration exam needed for this professional-level certification by passing the 300-815 CLACCM exam.

  • CCNP® Collaboration

Q: What will be the outcome of this course?


A: After taking this course, you would be able to:

  • Investigate and resolve media protocol, H.323, and SIP issues.
  • Use Cisco Unified Communications Manager to implement time-of-day routing, call-park, call pickup, and meet-me conferences.
  • Utilize Cisco Unified Communications Manager to implement call coverage.
  • Cisco Unified Communications Manager Device Mobility configuration and troubleshooting
  • Cisco Unified Communications Manager Extension Mobility configuration and troubleshooting
  • Cisco Unified Communications Manager Unified Mobility configuration and troubleshooting
  • For SIP phones, use Cisco Unified Communications Manager Express.
  • Implement globalised call routing within Cisco Unified Communications and between networks.

Q: What is the exam code?


A: 300-815 CLASS 


Q: What is the infrastructure required to attend your training program?


A: To attend the training session, you should have operational Desktops or Laptops with the required specification and a good internet connection to access the labs. 


Q: Does this course qualify for any other certification?


A: You can obtain the Cisco Certified DevNet Specialist - Collaboration Call Control & Mobility Implementation certification by passing the 300-815 CLACCM exam and completing the concentration test necessary for this professional-level certification.

CCNP® Collaboration


Q: What if I miss a class on a particular day?


A: We would always recommend you attend the live session to practice & clarify the doubts instantly and get more value from your investment. However, if, due to some contingency, you have to skip the class, Radiant Techlearning will help you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use.


Q: Does my employer can pay the fees for my courses?


A: Yes, your employer can pay your fees.