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Implementing and Operating Cisco Collaboration Core Technologies 1.1


You can get ready for advanced positions involving the implementation and operation of Cisco collaboration solutions by taking the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course. You will learn the knowledge and abilities required to implement and deploy fundamental networking and collaboration technologies, such as call control, Quality of Service (QoS), additional Cisco collaboration applications, protocols, codecs, and endpoints, as well as the Cisco Internetwork Operating System (IOS®) XE gateway and media resources.


Duration: 5 Days

Learning Objectives:

After taking this course, you would be able to:

  • Describe the architecture of the Cisco Collaboration systems.
  • Compare the Session Initiation Protocol (SIP), Media Gateway Control Protocol (MGCP), Skinny Client Control Protocol, and H324 IP Phone signalling protocols (SCCP).
  • For user synchronisation and authentication, integrate and troubleshoot Cisco Unified Communications Manager with LDAP.
  • Implement the provisioning functionality of Cisco Unified Communications Manager.
  • Give examples of the various codecs and how they convert analogue voice to digital streams.
  • Dial plans and call routing in Cisco Unified Communications Manager should be described.
  • Utilize MGCP gateways to implement Public Switched Telephone Network (PSTN) access.
  • For PSTN connectivity, set up a Cisco gateway.
  • Configure the Cisco Unified Communications Manager's calling rights.
  • Use fraud prevention for tolls.
  • Within a cluster of Cisco Unified Communications Manager, implement globalised call routing.
  • Cisco Unified Communications Manager media resources implementation and troubleshooting
  • List the call flows and protocols for Cisco Instant Messaging and Presence.
  • Specify the endpoints and often needed features, then setup them.
  • Integrate Cisco Unity Connection, configure, and troubleshoot.
  • Configure and debug call handlers for Cisco Unity Connection.
  • Describe the Mobile Remote Access (MRA) feature that enables endpoints to work from a remote location.
  • Analyze the voice, video, and data traffic patterns and quality issues in converged IP networks.
  • Describe the models of QoS.
  • Put classification and marking into practise.
  • Configure the Cisco Catalyst® switches' classification and labelling options.
  • Functional familiarity with key words related to computer networking, such as switching, routing, and LAN/WAN.
  • Voice over IP, Public Switched Telephone Networks (PSTNs), and fundamentals of digital interfaces (VoIP).
  • Basic understanding of Cisco Unified Communications Manager setup and integrated voice and data networks.

Audience profile

  • Students preparing to take the CCNP Collaboration-certification
  • Network engineers
  • Network administrators
  • Systems engineers
  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Putting in place MGCP Gateways.
  • Putting voice gateways into place.
  • Setting up the Cisco Unified Communications Manager's calling privileges
  • Putting in place toll fraud prevention.
  • Globalized call routing implementation.
  • Using Media Resources in Cisco Unified Communications Manager and conducting troubleshooting.
  • describing Cisco Presence and Instant Messaging.
  • Cisco Jabber® is enabled.
  • Cisco Unity Connection Integration configuration.
  • configuring the call handlers for the Cisco Unity Connection.
  • The Collaboration Edge Architecture description.
  • Converged network quality issues analysis.
  • The definition of QoS and QoS models.
  • Classification and marking implementation.
  • Classification and marking configuration for Cisco Catalyst switches.

Lab Outline

  • The use of certificates.
  • IP network protocol configuration.
  • Collaborative endpoints should be configured and troubleshot.
  • Investigate Calling Problems.
  • Configure and troubleshoot Cisco Unified Communications Manager's LDAP Integration.
  • Use both automatic and manual registration to deploy an IP phone.
  • Self-Provisioning configuration.
  • Batch Provisioning configuration.
  • Find out more about the Cisco VoIP Bandwidth Calculator.
  • Set up Locations and Regions.
  • Implement call routing and endpoint addressing.
  • Apply MGCP Gateways to PSTN Calling.
  • Integrated Services Digital Network (ISDN) Primary Rate Interface configuration and troubleshooting (PRI).
  • Check the inbound and outbound dial-peer features of the Cisco IOS Gateway.
  • Digit Manipulation on a Cisco IOS Gateway: Implementation and Troubleshooting.
  • Calling Privileges configuration.
  • Implement Cisco Unified Communications Manager's Toll Fraud Prevention.
  • Globalized call routing should be used.
  • Install a Windows version of the on-premise Cisco Jabber client.
  • Set up the Cisco UCM and Unity Connection integration.
  • This course aids in your exam preparation: Implementing and Using Cisco Collaboration Core Technologies, Exam 350-801 (CLCOR)
  • By passing this exam, you can obtain the Cisco Certified Specialist – Collaboration-Core certification and fulfil the following certifications' core requirements:
  • Collaboration in CCNP
  • Collaboration for CCIE

Q: What is Cisco collaboration technology?

A: The Cisco Customer Collaboration Platform is the gateway to enable next-generation digital channels in Cisco Contact Center solutions. Customers can integrate the Customer Collaboration Platform to bring web chat, email, multichannel tasks, and more using out-of-box feature capabilities and a robust set of APIs.

Q: What are the prerequisites for this course?


  • Functional familiarity with key words related to computer networking, such as switching, routing, and LAN/WAN.
  • Voice over IP, Public Switched Telephone Networks (PSTNs), and fundamentals of digital interfaces (VoIP).
  • Basic understanding of Cisco Unified Communications Manager setup and integrated voice and data networks.

Q: What is the exam code for this course?

A: 350-801 Implementing and Operating Cisco Collaboration Core-Technologies

Q: What is the benefit of doing training from Radiant Techlearning?

A: Radiant Techlearning is open to fresh suggestions and consistently advocates for an innovative strategy that makes learning simple and efficient. We have a strong team of highly skilled and accredited technology consultants, trainers, and developers who support the combination of hands-on training with creative thinking to enhance technical abilities.

Our training courses emphasise application, and 70–80% of them involve using hands-on training resources. Our training programme emphasises individual interaction with each participant, the most recent curriculum material, on-the-job training projects, and case studies.

Additionally, our specialists will share best practises with you and provide advice on how to succeed in your certification examinations and achieve high marks.

Even after the training programme is over, we offer support sessions to ensure your success.

You would also be awarded a course completion certificate recognized by the industry after completion of the course & the assignment.

Q: What if I miss a class on a particular day?

A: We would always recommend you attend the live session to practice & clarify the doubts instantly and get more value from your investment. However, if, due to some contingency, you have to skip the class, Radiant Techlearning will help you with the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use.

Q: What if I/we have doubts after attending your training program?

A: Radiant team of experts would be available via the email to answer your technical queries, even after the training program.

We also conduct a 3 – 4 hours online session after two weeks of the training program to respond to your queries & project assigned to you.