This two-day instructor-led training program is intended for IT professionals who are responsible for developing a management strategy for mobile devices in the enterprise.  Devices running iOS, Android and Windows operating systems will be covered.  Utilizing various Microsoft technologies professionals will create a mobile device plan, configure mobile device manage and management and master both data security as well as connectivity on these devices.  With migration to BYOD (bring your own device) it is necessary that enterprises enable users to access information from a different devices with a least amount of risk to the loss of that information.  The new tools executed as a part of the Windows Server 2012 R2 and Windows Server 2012 as well as System Center will enable for a complete set of BYOD enterprise policies.


Radiant Teachlearning offers Mobile Device Management Training Program in Classroom and Virtual instructor Led/Online mode.


Duration: 2 days


Learning Objectives

After accomplishing this training program, professionals will be able to:

  • Acknowledge the various types of mobile devices which may connect to the enterprise.
  • Determine requirements for and connecting mobile devices via domain join, Workplace Join and VPNs.
  • Create a mobile device management strategy.
  • Configure a mobile device management infrastructure utilizing Microsoft System Center products and Windows Server 2012 R2.
  • Secure corporate data when in transit or on the devices with IPSec and BitLocker.
  • Manage data security with Group Policy Objects (GPOs)
  • Synchronize data across multiple mobile devices utilizing Work Folders in Windows 8/Windows 8.1.
  • Connecting to apps via Web App Proxy.


Before attending this training program, professionals must have:

  • Fundamental acknowledging of TCP/IP and networking concepts.
  • Fundamental Windows and Active Directory knowledge.
  • Fundamental acknowledging of security concepts such as authentication and authorization.
  • Fundamental experience with a mobile device and mobile operating system.
  • Fundamental acknowledging of device management fundamentals.


Audience Profile

This training program is intended for IT professionals who have experience with mobile devices and some version of Windows client and server operating systems.  Previous experience with management tools for example Microsoft System Center Configuration Manager would also be valuable but is not needed.

Course Content

Lesson 1: Outline of Mobile Device Management

In past organizations either provided smart phones or laptops approved by the Information Technology department and or enabled users to connect from their Windows based computers utilizing options such as VPNs or Remote Desktop Gateways.  These options still exist and remain common.  However, the incredible growth of mobile devices from various vendors creates a requirement for maintaining and managing access to data and apps from these devices.  Organizations must determine the best methods for doing so in a secure manner.


  • Lesson 1: What is Mobile Device Management?
  • Lesson 2: Outline of Device Management Options

After accomplishing this lesson, professionals will be able to:

  • Acknowledge the fundamentals of mobile device management
  • Gain a high level outline of Microsoft Mobile Device Management tools


Lesson 2: Mobile Device Management Strategy and Infrastructure

Every organization has unique required for connecting mobile devices to corporate network to optimize user productivity.  Based on the principle of People-centric IT (PCIT) a mobile device strategy can be created to meet those requirements.  Once the strategy has been planned then it’s time to create the infrastructure.


  • Lesson 1: Plan for the Mobile Device Management Strategy
  • Lesson 2: Design the Mobile Device Management Infrastructure with Windows Server 2012 R2

Lab: Create the Mobile Device Management Infrastructure

After accomplishing this lesson, professionals will be able to:

  • Create a mobile device management (MDM) strategy.
  • Design a mobile device management infrastructure based on Windows Server 2012 R2 technologies.


Lesson 3: Workplace Join and Work Folders

Enabling device connectivity is essential, but more essential is managing and maintaining connectivity.  Workplace Join enables a way to control and track which devices can connect.  Once connected users will required access to data, no matter the device.  That data must be consistent as well as current without users manually copying files.  Work Folders creates this ability.


  • Lesson 1: Workplace Join for Mobile Devices
  • Lesson 2: Work Folders

Lab: Workplace Join Windows as well as iOS Devices

Lab: Work Folders

After accomplishing this lesson, professionals will be able to:

  • Set up the requirements for Workplace Join.
  • Workplace Join devices to Active Directory.
  • Create the Work Folders infrastructure.
  • Test Work Folders on devices.
  • Resolve common app compatibility issues.


Lesson 4: Web App Proxy

In the previous lesson we learned how to connect non-domain devices to Active Directory for management and policies with Workplace Join.  In addition we showed how to synchronize data between multiple devices utilizing Work Folders.  However almost always data will be utilized in some type of app, therefore a part of our MDM (Mobile Device Management) strategy must include accessing those apps from devices.  This is the responsibility of Web App Proxy.


  • Lesson 1: Web App Proxy Outline
  • Lesson 2: Installing the Web App Proxy Role Service
  • Lesson 3: Configuring the WAP and Publishing Apps

Lab: Web App Proxy

After accomplishing this lesson, professionals will be able to:

  • Acknowledge the features and benefits of Web App Proxy (WAP).
  • Install and configure WAP.
  • Publish and connect to apps utilizing WAP.


Lesson 5: Mobile Device Management Security

One of the primary responsibilities of any IT professional is security.  Physical security, network security and data security are critical.  In this lesson we will look at how mobile devices affect security plans not just for BYOD, but also for the entire network infrastructure.


  • Lesson 1: Outline of Enterprise and Mobile Device Management Security
  • Lesson 2: Hardening the Mobile Device Management Infrastructure

Lab: Securing the MDM Infrastructure and Communications

After accomplishing this lesson, professionals will be able to:

  • Acknowledge security in the enterprise.
  • See how previously discussed MDM technologies are secured.
  • Harden the security infrastructure for mobile devices.


Lesson 6: Mobile Device Lifecycle and App Management

In this lesson we will discover the process of managing mobile devices throughout their lifecycles.  Technologies including the Microsoft Exchange Connector, System Center Configuration Manager and Windows InTune can be utilized for these purposes.  We will also see how apps can be managed for mobile devices.


  • Lesson 1: Mobile Device Lifecycle Management
  • Lesson 2: Configuring the SCCM Windows InTune Connector
  • Lesson 3: Mobile Device App Management

Lab: Maintaining and managing Mobile Devices with Windows InTune as well as SCCM

After accomplishing this lesson, professionals will be able to:

  • Acknowledge the Microsoft Exchange Connector.
  • Connect the System Center Configuration Manager to Windows InTune.
  • Manage apps for mobile devices.


Q: Why mobile device management is required?


A: Device management software can ensure that your employees are taking the necessary security steps on their personal and company devices by coordinating security provisions. With the help of mobile device management you can easily configure devices to protect personal as well as business data and to remotely lock lost or stolen devices.


Q: How do I remove Mobile Device Manager?


A: Steps to remove mobile device manager:-

  • On the managed mobile device, go to Settings.
  • Navigate to Security.
  • Select Device Administrator and disable it.
  • Under Settings, go to Applications.
  • Select ManageEngine Mobile Device Manager Plus and Uninstall the MDM agent.


Q: How do I remove MDM restrictions?


A: Below are the image illustrations:-

  • Open “Settings” App and after that got to “General Section” and Tap on “Device Management” 
  • Now tap on “MDM Profile”
  • After above steps tap on “Remove Management” to Remove MDM from various Android based devices.


Q: What is MDM lock?


A: Mobile device management protects company data through device-level policies provided by the device manufacturer or platform provider. For example, MDM generally allows IT to enable device-wide encryption as well as automatically lock or wipe a device if it is lost or stolen.


Q: How the training will be delivered or conducted?


A: Radiant Techlearning offers customized training delivery solutions for individuals, teams and businesses depending upon what they require. Here is how we help each one through our diverse formats.

Dedicated Classroom Training program

Onsite: To meet the needs & expectations of our corporate clients all over the world, our expert will travel all the way to your location to deliver the training program at a premise of your choice & convenience. 

Offsite: Our client and Individual professionals across the world travel all the way to India to attend our classroom training sessions. We assist them in services like accommodation, Airport pick & drop, daily cab & Visa assistance. 

Public Batches: Corporates & Individual professionals across the world can nominate their employees or themselves in our classroom or online public batches. Our public batches would have limited number of participants to ensure individual attention. As the participants are from different background and companies, you learn from everyone’s experience. 

On-the-Job Learning: Our team of consultant would help you to execute end-to-end project and simultaneously learn the technology.  


Q: What are the various learning options or training mode available?


A: Radiant Techlearning offers customized solutions and training programmes for individuals, teams and businesses depending upon what they require. Here is how we help each one through our diverse formats.

Individuals / One-O-One Training 

  • Focused learning sessions
  • Programs scheduling according to your choice
  • Get personalized attention
  • Choose what technology interests you


Teams: Enroll for our Classroom or online Public Batches 

  • Get our specialized updated content for different skill levels
  • Get on-demand learning and solve problems quickly
  • Get help from the ground level through sequential learning


  • Get customized training programmes and solutions that can be curated especially for your business
  • Meet needs of all learners
  • Let your employees be geared up for all kinds of problem solving
  • Inspire your teams for future
  • Update your employees with latest information stretching from technology, business leadership to marketing


Q: Who will be the instructor of training program?


A: Radiant Techlearning has large pool of in-house certified trainers & consultants with strong background and working experience on the technology. 

Radiant Techlearning offers more than 800+ courses and for each course Radiant have identified best-in-class instructors. 

Radiant has highly intensive selection criteria for Technology Trainers & Consultants, who deliver you training programs. Our trainers & consultants undergo rigorous technical and behavioral interview and assessment process before they are on boarded in the company. 

Our Technology experts / trainers & consultant carry deep dive knowledge in the technical subject & are certified from the OEM. Our faculty will provide you the knowledge of each course from fundamental level in an easy way and you are free to ask your doubts any time from your respective faculty.

Our trainers have patience and ability to explain difficult concepts in simplistic way with depth and width of knowledge.


Q: What is the schedule of the training program?


A: Radiant Techlearning offers training program on the weekday, weekend and a combination of weekdays and weekends. You can always choose the schedule that best suits to your need. 



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