This five-day training program explains way to utilize Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day training program, professionals will learn day-to-day management tasks, including way to manage apps, client health, hardware and software inventory, operating system deployment, and software updates by utilizing Configuration Manager. Professionals also will learn way to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. In addition, in this training program conjunction with the Microsoft Official Training program 20703-2B, helps certification professionals to prepare for Exam of Administering System Center Configuration Manager and Cloud Services Integration.


Radiant Teachlearning offers Administering System Center Configuration Manager Training Program in Classroom and Virtual instructor Led/Online mode.


Duration: 5 days


Learning Objectives

After accomplishing this training program, professionals will be able to:

  • Explain the features Configuration Manager and Intune include, and describe how professionals can utilize these features to manage PCs and mobile devices in an enterprise environment.
  • Analyze data by utilizing queries and reports.
  • Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
  • Deploy and manage the Configuration Manager client.
  • Configure, manage, and monitor hardware and software inventory, and utilize Asset Intelligence and software metering.
  • Identify and configure the most appropriate method to distribute and manage content utilized for deployments.
  • Distribute, deploy, and monitor apps for managed users and systems.
  • Maintain software updates for PCs that Configuration Manager manages.
  • Implement Endpoint Protection for managed PCs.
  • Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
  • Configure an operating-system deployment strategy by utilizing Configuration Manager.
  • Manage and maintain a Configuration Manager site.


Before attending this training program, professionals must have:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic acknowledging of scripting and Windows PowerShell syntax.
  • Basic acknowledging of Windows Server roles and services.
  • Basic acknowledging of the configuration options foriOS, Android, and Windows Mobile device platforms.
  • Professionals who attend this training can meet the prerequisites by attending the following training programs or by obtaining equivalent understanding and skills through hands-on activities:
  • Training program 20697-1: Installing and Configuring Windows 10
  • Training program 20697-2: Deploying and Managing Windows 10 UtilizingEnterprise Services
  • Training program 20411: Administering Windows Server 2012


Audience Profile

This training program is for experienced information technology (IT) professionals, typically explaind as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and apps across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and apps.

This training program also is for professionals who are interested in taking Exam of Cloud Services Integration and Administering System Center Configuration Manager. Training programs 20703-1B and 20703-2B, or equivalent understanding and skills, are necessary to prepare for this exam.

Course Content

Lesson 1: Maintaining and managing mobile and computers devices in the enterprise

This lesson explains the features of Configuration Manager that professionals can utilize to perform complex management tasks, including the following tasks; Hardware and software inventory, App management, Operating system deployment, Settings management, Protection from malware, Software update management, and Remote client troubleshooting. Microsoft System Center Configuration Manager (Configuration Manager) provides various features that can help professionals manage devices and users both on-premises and in the cloud. Organizations that utilize Configuration Manager find that they can provide better effective IT services in relation to software deployment, settings management, and asset management. This lesson introduces professionals to the primary features, architecture, and management tools utilized with Configuration Manager. This lesson also provides a foundation that relates to all other features and management tasks discussed in the lessons that follow this one.


  • Outline of systems management by utilizing enterprise management solutions
  • Outline of the Configuration Manager architecture
  • Outline of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site

Lab: Exploring the Configuration Manager tools

  • Searching in the Configuration Manager console
  • Utilizing Windows PowerShell with Configuration Manager
  • Utilizing Configuration Manager Service Manager to manage components
  • Monitoring site and component status
  • Reviewing log files by utilizing the Configuration Manager Trace tool

After accomplishing this lesson, professionals will be able to explain:

  • How Configuration Manager addresses the challenges of managing systems and users in today’s enterprise.
  • Configuration Manager architecture.
  • Management tools that professionals utilize to perform administrative functions for Configuration Manager.
  • Tools that professionals utilize to monitor and troubleshoot a Configuration Manager site.


Lesson 2: Analyzing data utilizing queries, reports, and CMPivot

The Microsoft System Center Configuration Manager database stores a big amount of data related to resources in your environment. Professionals might not always want to perform all management tasks on all resources simultaneously. Therefore, to help professionals locate devices or user objects in your environment that meet specific criteria, professionals can create queries. Professionals then can utilize these queries to create collections or to find additional information about specific resources. This lesson explains queries and methods of creating and running them. In addition to queries, professionals can run reports to view various types of information related to your Configuration Manager environment. To run Configuration Manager reports, professionals must install and configure a reporting services point, which this lesson details. This lesson also covers CMPivot, which enables professionals to collect and view real-time data on all the connected devices in your environment. It will allow professionals to make real-time decisions.


  • Introduction to queries
  • Configuring SQL Server Reporting Services
  • Analyzing the real-time state of a device by utilizing CMPivot
  • Lab: Creating and running queries
  • Creating data queries and subselect queries
  • Lab: Configuring SSRS
  • Configuring a reporting services point
  • Lab: Analyzing the real-time state of a device by utilizing CMPivot
  • Utilizing CMPivot to Analyze the current state of devices
  • After accomplishing this lesson, professionals will be able to:
  • Create and configure data and status message queries.
  • Configure and manage Microsoft SQL Server Reporting Services (SSRS) and the reporting services point.
  • Utilize CMPivot to query and view the real-time state of the connected devices in your environment.


Lesson 3: Preparing the Configuration Manager management infrastructure

Professionals can manage computer and user resources within a Microsoft System Center Configuration Manager (Configuration Manager) environment only when Configuration Manager has discovered these resources and assigned them to a site. In this lesson, professionals will learn about boundaries and boundary groups that help create logical network locations containing computer devices that professionals require to manage in your Configuration Manager infrastructure. Professionals can utilize these boundary configurations for automatic site assignment and to help clients find content and services from associated site systems. Professionals will also learn about the discovery processes that professionals can utilize to identify computers, users, and the network infrastructure within your network environment. Professionals will then learn about collections that support logical groupings of resources. Professionals utilize these groupings for management tasks, such as targeting software updates, managing app deployments, or deploying compliance settings to resources.


  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Organizing resources utilizing device and user collections

Lab: Configuring boundaries and resource discovery

  • Boundaries, boundary groups, and fallback relationships
  • Active Directory discovery methods

Lab: Configuring user and device collections

  • Creating a device collection
  • Creating a user collection
  • Configuring a maintenance window

After accomplishing this lesson, professionals will be able to:

  • Configure boundaries and boundary groups.
  • Configure resource discovery.
  • Organize resources utilizing device and user collections.


Lesson 4: Deploying and managing the Configuration Manager client

Professionals can install the Microsoft System Center Configuration Manager (Configuration Manager) client software on windows-based devices such as servers, workstations, and laptops. Professionals then can manage these devices and perform operations such as reporting hardware and software inventory information, installing and updating software, and configuring settings need for compliance. varies options for installing the client software provided by configuration Manager. This lesson describes the supported operating systems and devices, software needs, and different methods for installing the client software. This lesson also explains some of the default and custom client settings that professionals can configure. After installing the client software, professionals can configure client settings as well as control how the several client elements interact between the managed device as well as the Configuration Manager environment.


  • Outline of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings and performing management operations

Lab: Deploy Microsoft System Center Configuration Manager client software

  • Preparing the site for client installation
  • Deploy Configuration Manager client software by utilizing client push installation

Lab: Configuring and monitoring client status

  • Client health status

Lab: Managing client settings

  • Configuring client settings
  • Performing management operations

After accomplishing this lesson, professionals will be able to:

  • Explain the needs and considerations for installing the Configuration Manager client software.
  • Deploy the Configuration Manager client software.
  • Manage Configuration Manager client settings.


Lesson 5: Managing inventory for PCs and apps

This lesson provides an outline of inventory collection, and describes how professionals can manage the information collected. Professionals will also get to know about the process of software inventory and collecting hardware, initiating inventory cycles, initiating as well as securing inventory collection. This lesson also covers utilize of the configuration and management of Asset Intelligence as well as software metering to monitor program usage.


  • Outline of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence

Lab: Configuring and managing inventory collection

  • Hardware inventory

Lab: Configuring software metering

Lab: Configuring and managing Asset Intelligence

  • Preparing the site for Asset Intelligence
  • Configuring Asset Intelligence
  • Monitoring license agreements by utilizing Asset Intelligence
  • Viewing Asset Intelligence reports

After accomplishing this lesson, professionals will be able to:

  • Explain inventory collection.
  • Configure and collect hardware and software inventory.
  • Manage inventory collection.
  • Configure software metering.
  • Configure Asset Intelligence.


Lesson 6: Distributing and managing content utilized for deployments

Microsoft System Center Configuration Manager (Configuration Manager) clients obtain content, such as packages, apps, software updates, and even operating system images, from a content infrastructure made up of distribution points and peer cache sources. In this lesson, professionals will review the content distribution and management features, configure distribution points, and learn way to distribute and monitor content. Professionals also will perform content validation and content prestaging.


  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points

Lab: Distributing and managing content for deployments

  • Installing a new distribution point
  • Managing content distribution

After accomplishing this lesson, professionals will be able to:

  • Prepare the infrastructure for content management.
  • Distribute and manage content on distribution points.


Lesson 7: Deploying and managing apps

In this lesson, professionals will learn about the methods for creating, deploying, and managing apps with Configuration Manager. Professionals also will learn to utilize the Software Center and the App Catalog to install available apps. Professionals will learn about managing deployments on unconventional apps. In addition, professionals will learn to install Windows 10 apps and virtualized apps.


  • Outline of app management
  • Creating apps
  • Deploying apps
  • Managing apps
  • Deploying virtual apps by utilizing System Center Configuration Manager (Optional)
  • Deploying and managing Windows Store apps

Lab: Creating and deploying apps

  • Creating apps with needs
  • Deploying apps

Lab: Managing app supersedence and removal

  • Managing app supersedence
  • Uninstalling the Excel Viewer app

Lab: Deploying virtual apps by utilizing Configuration Manager (Optional)

  • Deploying virtual apps

Lab: Utilizing Configuration Manager to deploy Windows Store apps

  • Configuring support for sideloading Windows Store apps
  • Configuring a Windows Store app
  • Deploying Windows 10 apps to users

After accomplishing this lesson, professionals will be able to:

  • Explain the app management features of Configuration Manager.
  • Create apps.
  • Deploy apps.
  • Manage apps.
  • Configure and deploy virtual apps.
  • Configure and deploy Windows Store apps.


Lesson 8: Maintaining software updates for managed PCs

This lesson describes way to utilize the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring Microsoft and third-party software updates to your Configuration Manager clients.


  • The software updates process
  • Preparing a Configuration Manager site for software updates
  • Managing software updates
  • Configuring automatic deployment rules
  • Monitoring and troubleshooting software updates
  • Enabling third-party updates

Lab: Configuring the site for software updates

  • Configuring and synchronizing the software update point

Lab: Deploying and managing software updates

  • Determining software update compliance
  • Deploying software updates to clients
  • Configuring automatic deployment rules

After accomplishing this lesson, professionals will be able to:

  • Explain how the software updates feature integrates with Configuration Manager.
  • Prepare the Configuration Manager site for software updates.
  • Manage software updates by utilizing Configuration Manager.
  • Configure automatic deployment rules.
  • Monitor and troubleshoot software updates.
  • Explain way to allow third-party updates.


Lesson 9: Implementing Endpoint Protection for managed PCs

This lesson describes way to utilize the security-related features provided by Configuration Manager to help protect client computers from malware threats, and to configure specific Windows Defender Firewall settings for clients. Based on Endpoint Protection in Configuration Manager supports the deployment, management, the System Center Endpoint Protection functionality, and monitoring of antimalware policies, Windows Defender App Guard policies, Windows Defender Exploit Guard policies, Windows Defender Firewall settings, as well as Windows Defender App Control policies on client computers.


  • Outline of Endpoint Protection in Configuration Manager
  • Configuring, deploying, and monitoring Endpoint Protection policies
  • Configuring and deploying advanced threat policies

Lab: Implementing Microsoft System Center Endpoint Protection

  • Configure client settings as well as System Center Endpoint Protection point
  • Configure and deploying Endpoint Protection policies
  • Monitor Endpoint Protection

Lab: Implementing advanced threat policies

  • Creating and deploying advanced threat protection policies

After accomplishing this lesson, professionals will be able to:

  • Configure Endpoint Protection to detect and security vulnerabilities as well as remediate malware.
  • Configure, deploy, and manage Endpoint Protection policies.
  • Configure and deploy advanced threat protection policies.


Lesson 10: Managing compliance and secure data access

Many organizations need systems, such as laptops, mobile devices, servers, and desktop computers, to meet specific configuration and compliance needs. Configure Manager can play primary role to identify existing configurations as well as discovering systems that have adverse configuration changes, as well as remediating these settings automatically when required. Compliance settings also can help control users manage and maintain and access data in the enterprise network environment. For computers that run Windows 8 and newer operating systems, professionals can manage data utilizing folder redirection, offline files, and roaming profiles. Professionals also can control access to data utilizing remote connection profiles, virtual private network (VPN) profiles, Wi-Fi profiles, and certificate profiles. This lesson explains the compliance settings that professionals can manage utilizing Configuration Manager. Professionals will learn to utilize these settings to maintain configuration needs and to provide secure data access to enterprise resources.


  • Outline of Compliance Settings
  • Configuring compliance settings
  • Viewing compliance results
  • Managing resource and data access

Lab: Managing compliance settings

  • Managing configuration items and baselines
  • Viewing compliance settings and reports
  • Configuring remediation in compliance settings
  • Utilizing compliance information to create collections

After accomplishing this lesson, professionals will be able to:

  • Explain the features of compliance settings.
  • Configure compliance settings.
  • View compliance results.
  • Manage resource and data access.


Lesson 11: Managing operating system deployment

In this lesson professionals get to know way to utilize feature of operating system deployment in Configuration Manager to create operating system images that professionals can deploy to unmanaged computers and those managed by Configuration Manager. There are varies scenarios in which professionals can deploy operating systems by utilizing Configuration Manager, including when professionals are working with new systems or when professionals are upgrading existing ones. Operating system deployment uses both Windows components as well as Configuration Manager to manage and maintain and deliver operating system images. Professionals can configure settings on a reference computer prior to capture an image of its operating system or by utilizing task sequences that Configuration Manager creates after professionals deploy the image to a target system. This lesson also describes way to utilize Configuration Manager to create a strategy for operating-system deployments . And also, it describes and way to manage Windows as a service. This lesson describes way to manage Windows as a service.


  • An outline of operating system deployment
  • Preparing a site for operating system deployment
  • Deploying an operating system
  • Managing Windows as a service

Lab: Preparing thea site for operating -system deployment

  • Managing and maintaining the site system roles utilized to support operating system deployment
  • Managing and maintaining packages to support operating system deployment

Lab: Deploying operating -system images for bare-metal installations

  • Preparing the operating system image
  • Creating a task sequence to deploy an image
  • Deploying an image

After accomplishing this lesson, professionals will be able to:

  • Explain the terminology, components, and scenarios utilized to deploy operating systems by utilizing Configuration Manager.
  • Prepare a site for operating system deployment.
  • Deploy an operating system image.
  • Explain way to manage Windows as a service.


Lesson 12: Manage and maintain the Configuration Manager site

This lesson explains role-based administration, Remote Tools, and the site maintenance tasks that professionals can manage by utilizing Configuration Manager. This lesson also explains way to back up and recover a Configuration Manager site system and utilize the recommendation(s) from Management Insights to simplify administration.


  • Configuring role-based administration
  • Configuring Remote Tools
  • Outline of Configuration Manager site maintenance and Management Insights
  • Backing up and recovering a Configuration Manager site
  • Updating the Configuration Manager infrastructure

Lab: Configuring role-based administration

  • Configuring a new scope for Toronto administrators
  • Configuring a new administrative user

Lab: Configuring Remote Tools

  • Configuring the Remote Tools client settings and permissions
  • Managing desktops by utilizing Remote Control

Lab: Maintaining a Configuration Manager site

  • Configuring maintenance tasks in Configuration Manager
  • Configuring the Backup Site Server task
  • Recovering a site from a backup

After accomplishing this lesson, professionals will be able to:

  • Configure role-based administration.
  • Configure Remote Tools to support client activity.
  • Identify Configuration Manager site Maintenance tasks.
  • Back up and recover a Configuration Manager site.
  • Utilize Updates and Servicing to install updates to the Configuration Manager infrastructure.


Q: What is SCCM and how it works?


A: SCCM is the start of the life cycle that deploys a system’s operating system as well as installs the applications onto a server or client system, and after it keeps the system patched as well as updated all based on common templates the IT department maless to ensure standardization from system to system.


Q: What is SCCM primary site?


A: A central administration site as a parent site is only support by primary site. A primary site generally supports only secondary sites as child sites as well as it can support multiple secondary child sites. Primary sites are mainly responsible for processing all type of client data from their assigned clients.


Q: What does System Center Configuration Manager do?


A: SCCM or System Center Configuration Manager is basically a systems management software which is developed by Microsoft. It mainly enables administrators to manage both the deployment as well as security of devices and applications across an enterprise.


Q: How do I enable SCCM in Windows 10?


A: To enable Windows 10 servicing using SCCM

  • Launch ConfigMgr console.
  • Navigate to the Administration workspace. Expand Site Configuration, and select the Sites node.
  • Select the top-level site in the hierarchy. …
  • Click the Classification tab from Software Update Point Component Properties.
  • Click on UPGRADE and enable the checkmark for upgrade options.


Q: What if I/we have doubts after attending your training program?


A: Radiant team of experts would be available on the email to answer your technical queries, even after the training program.

We also conduct a 3 – 4 hours online session after 2 weeks of the training program, to respond on your queries & project assigned to you.  


Q: If I face technical difficulty during the class what should I do?


A: Technical issues are unpredictable and might occur with you as well. Participants have to ensure that they have the system with required configuration with good internet speed to access online labs.  

If the problem still persists or you face any challenge during the class then you can report to us or your trainer. In that case Radiant would provide you the recorded session of that particular day. However, those recorded sessions are not meant only for personal consumption and NOT for distribution or any commercial use. 


Q: Does this training program include any project?


A: Yes, Radiant will provide you the most updated, high valued and relevant real time projects and case studies in each training program. 

We included projects in each training program from fundamental level to advance level so that you don’t have to face any difficulty in future. You will work on highly exciting projects and that will upgrade your skill, knowledge and industry experience.


Q: What is the benefit of doing training from Radiant Techlearning?


A: Radiant Techlearning is receptive to new ideas and always believes in a creative approach that makes learning easy and effective. We stand strong with highly qualified & certified technology Consultants, trainers and developers who believe in amalgamation of practical and creative training to groom the technical skills.

Our training programs are practical oriented with 70% – 80% hands on the training technology tool.  Our training program focuses on one-on-one interaction with each participant, latest content in curriculum, real time projects and case studies during the training program. 

Our experts will also share best practices & will give you guidance to score high & perform better in your certification exams. 

To ensure your success, we provide support session even after the training program. 

You would also be awarded with a course completion certificate recognized by the industry after completion of the course & the assignment.


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